Privacy Policy

This Privacy Policy explains how Madhubhan Resort & Spa (“we,” “us,” or “our”) collects, uses, protects, and handles information provided by visitors to madhubanresortbooking.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when using our website, including:

Full name
Email address
Phone number
Booking and reservation details
Check-in and check-out dates
Number of guests
Special requests or preferences
Payment-related information, where applicable
Any other information you submit through contact or booking forms

We may also automatically collect certain technical information, such as IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

The information collected may be used to:

Process and manage hotel reservations
Respond to enquiries and requests
Provide booking confirmations and updates
Communicate regarding your stay
Improve our website and services
Provide customer support
Personalize your website experience
Send promotional or marketing communications where permitted
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal requirements

3. Cookies

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, remember preferences, and analyze website traffic.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Payment Information

If online payments are available, payment transactions may be processed through third-party payment service providers. We do not intend to store complete credit or debit card details on our website servers.

Payment providers may collect and process information according to their own privacy policies and security practices.

5. Sharing of Information

We may share information with trusted service providers when necessary to operate our website and provide requested services, including:

Booking and reservation service providers
Payment processors
Website hosting and technology providers
Analytics and marketing service providers
Customer support providers
Government authorities where legally required

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

8. Marketing Communications

If you provide your contact details, we may use them to send information about offers, services, promotions, or updates where permitted by applicable law.

You may request to stop receiving promotional communications at any time.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to remove it.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to your information
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Raise concerns regarding our handling of your information

To exercise applicable rights, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updated version will be posted on this page with a revised effective date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Madhubhan Resort & Spa through the contact information provided on our website:

Visit Madhubhan Resort & Spa Website

Note: This is a general website privacy-policy template and should be reviewed and customized with the site's actual business entity, contact details, payment providers, analytics/cookie tools, and applicable Indian legal requirements before publication.